Quicken Deluxe 2009 | Very easy to use.

Quicken Deluxe 2009 | Unless previously committed to Quicken, look closely at open source such as GNU Cash ...

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Quicken Deluxe 2009

	Quicken Deluxe 2009 Windows \| Intuit, Inc., 2008 average customer review:based on 37 reviews view larger image
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Quicken 2009 Deluxe Win CD Retail Small Package MIR.

Very easy to use.

I purchase this product basically just to keep track of our spending and expenses. It is everything I hoped it would be and I found it very easy to use and understand.

Unless previously committed to Quicken, look closely at open source such as GNU Cash ...

[This is actually my posted review for Quicken Deluxe 2008. The product couldn't have possibly improved since then ... ]

A forced/hostage upgrade from Quicken 2005. You "have" to upgrade since they've cut a deal with the financial institutions to cut off your online access with the institutions if you don't upgrade every three years. Just as found when I was hostage upgraded in 2005 from 2002, there's nothing more than a cosmetic face-lift, no meaningful fixes/improvements -- but there's even more problems.

* Product now will not connect properly to Fidelity; no problem under 2005.

* Took forever to figure out how to turn off a "reminder" function ... that kept reminding me to pay bills already scheduled to be paid using the auto-pay function. 2005 did the same thing and it's not been fixed.

*You can turn off the product registration nag screen ... if you Google to find out how. Product does not have to be registered to use it.

* Un-reconciles accounts six months back every once in a while. I've been assuming that's being caused by a few bytes of bad data that occasionally comes from the financial institutions ... that the Quicken people have not properly coded so as to filter out. This bug also surfaced in 2005. Two weeks into 2008, I've seen it again already.

* You can't turn off the "free update/revision" nag screen unless you take the update. No such nag screen in 2005.

* When connecting, the completion screen used to show which accounts had new transactions to match and had convenient buttons next to each to take you directly to the account. Gone in 2008. Now I have to look through every account each time to see where transactions might have been retrieved.

* Icons everywhere attempting to peddle other unwanted Quicken products. One of the 'product improvements' in 2008.

* Doesn't handle stock distributions correctly (since they were not actually paid for); keeps generating error messages when you enter the correct posting of no cost incurred. Same problem in 2005.

* Tricky screens/checkboxes/prompts that try to bait you into using/enrolling for QuickenDot services when you don't have to or need to. Users that did so now post complaints they can't undo it and that the QuickenDot server is constantly down, causing problems/delays when trying to connect to other accounts using a one-step update.

Yet another company that's grown totally complacent about product quality while wallowing in its assured-for-the-moment revenue stream. It will bite them hard in the long-run. Postings indicate similar complaining regarding the major competitor product, Microsoft Money. If history is any lesson, there's no reason to suspect that these software products will ever get better under these conditions. Some other product will have to steal their customer base before they wake up and smell the coffee.

If you are not already committed to either of those two products, take a good long look at open source software such as GNU Cash.

[Update April 15, 2008] Does now connect to Fidelity ... occasionally. When I opened the portfolio area today, the entire computer screen flashed with confusion and the product crashed. 2005 never once crashed. Still flashing but no subsequent crashes. Who knows what happened. Not me. Apparently not Quicken programmers either.

[Update July 12, 2008] Connects now more or less on regular basis. Software still flashes/flickers routinely. Also slow to load, apparently trying to read every single record into RAM, regardless of age. Pop-up screen this morning stating "We've noticed you are not downloading your current Quicken Visa/MasterCard transactions, click here to ..." I don't have one. Obviously a deceptive come-on intended to trick users into the application process for a Quicken credit card. Nice. Still constantly beg-screens me to take the lastest software update.

[Update October 18, 2008] Just downloaded this week's financial transactions and Quicken wiped out four months of reconciliation on one of my credit cards ... again. When Quicken goes under, I'm going to wear a pink tuxedo to the funeral.

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reviews: page 1, 2, 3, 4, 5, 6, 7, 8

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