Roxio Easy Media Creator 7.5 [Old Version]

Roxio Easy Media Creator 7.5 [Old Version] | what customer support?

software:

Roxio Easy Media C...

	Roxio Easy Media Creator 7.5 [Old Version] Windows \| Roxio, 2005 average customer review:based on 46 reviews view larger image
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Easy Media Creator 7.5 10th Anniversary Edition makes designing and burning your own Hollywood-style movies or photo slideshows a snap! Your music is where, when, and how you want it, and your video and photos never looked this good. Add to that a complete, award-winning backup application and you can feel confident that all your projects are safe. Produce professional-looking VCDs, SVCDs, or DVDs as quickly as clicking a mouse button and typing a few commands. MyDVD Slideshow is perfect for turning homemade photos and images into attarctive, professional video Take complete control of video with advanced timeline editing tools Print out homemade labels

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Bait and Switch Software

I purchased Sonic MyDVD 7 with my new Dell E510.

I created a video and wanted to use myDVD to create a menu system to select which movie to play. Everything was going great... I selected a nice picture of my kids as the background image, then I created a button to play the movie links. To my surprise I found that myDVD places the buttons smack dab in the middle of the picture. No problem I thought, I'll just move the buttons to a more aesthetic location and I'll be fine... HA. When I attempted to move the buttons (using the "Arrange Buttons Manually" tool) I got the following message.

myDVD does not allow you to manually arrange your menu button layout. You need to upgrade to myDVD deluxe." They thoughtfully provided a link... I selected that link and found they wanted $79.99 for the upgrade. MORE THAN the premier version of myDVD 8 (the next major version).

I consider tactics like this to be unacceptable and highly recommend that everyone pass on this application and evaluate another product.

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what customer support?

This product does have some nice features. If you can get them to work. If not, do not look for customer support, if you don't go nuts trying to find the answer online, you will lose all hope when you wait and wait for someone to be available in the so called "Chat".

I get better product support with freeware products like this, and heaven help you if you try to find information on the Roxio site about a previous version of one of their products, even if it was brand new a couple of months ago.

reviews: page 1, 2, 3, 4, 5, 6, 7, 8, 9, 10

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