Dragon NaturallySpeaking 10 Standard

Dragon NaturallySpeaking 10 Standard | Good Software... Headphones suck.

software:

Dragon NaturallySp...

	Dragon NaturallySpeaking 10 Standard Windows \| Nuance Communications, Inc., 2008 average customer review:based on 50 reviews view larger image
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great when it works

I had to get Dragon Naturally Speaking Standard 10 since my newer Vista Laptop doesn't accept my old Dragon version 7, and the built in Vista word recognition is so cruddy, refusing to even work on the Microsoft Word Processor, insisting on only working on the Word, which you must pay extra for. On the one hand, it does work slightly better than 7 even after years of training 7. No need of long training sessions before it even starts to recognize your voice correctly. Right out of the box it works better than 7 in almost every way. However, it does have 2 problems. One, when you say period, at odd intervals, it not only puts in the period, but a random capitol letter and erases any empty space between the random letter and the next word, even if it has to erase two or three empty lines to do it. The second is more frustrating. On random days about two to three weeks apart, it refuses to start. As I say, I have a laptop. Even though it worked perfectly adequately every day for a month, it suddenly refused to turn on because it could not find a multimedia card on my computer. (No laptop has one, as they all use a multimedia chip.) After three or four attempts I gave up. But the next morning it was back to running normally. Until two weeks later. When I tried to turn it on I got the same panic stricken notice that the multimedia card from my computer was missing or broken, and that it was impossible for Dragon to work on my computer until I installed a new card. Next day it ran normally, apparently never noticing the card wasn`t there.

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Good Software... Headphones suck.

I bought this for my boss and he hasn't had any problems and his only complaint was the headphones leave a lot to be desired. Punctuation, unless spoken, does not show up, but he has only been using it for a month so I don't know if that changes as the program learns.

Watch out -- this only works on computers 2006 or later

What started out as excitement turned into a four hour nightmare of installation -- and we are NOT computer idiots. Nowhere on the box does it note that you must have an SSE2 chip in your computer (usually found in 2006 or later models). It simply indicates that it works with various OS, including our XP. (However, if you look at the 5 pt. print on the bottom right corner, it gives you a website to "check for compatibility" -- gosh, that's helpful, while you're standing in the store. *sarcasm here*)

After you've spent three hours installing and reinstalling (it does helpfully tell you that it has run into a problem and needs to be reinstalled . . .), you start looking on-line, wondering "is it ME? . . .", and then discover, buried deep in Nuance's problem database, that you need an SSE2 chip. Okaaay . . . check, and sure enough, I only have an SSE chip. Drat. So, I follow the instructions and call Nuance (no evening or weekend hours). FOUR transfers and two hang-ups later, I found a guy who was willing to issue me a RMA to return the software, but only to be told that it would take them 6 to 8 weeks to refund my money. HELLO!?!?!? TWO MONTHS to refund money? No way. My retailer was kind enough to refund the money instantly after it insured that the program had been uninstalled . .

And that's another annoyance. There is no "uninstall" on this software. And just when you think you got rid of it, you try to turn the computer off to reboot, and Dragon won't let you! It keeps telling you that "Dragon Naturally Speaking is still installing. Please wait until process is completed before turning off your computer."

I know a lot of people like this software -- but if you have an SSE chip, DON'T buy the Version 10!!

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