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Communicating in a Diverse Workplace: A Practical Guide to Successful Workplace Communication Techniques ...
Lillian A. Kuga
Pfeiffer & Company, 1996
Provides perspective and experience of people.
"A practical guide for leaders who want to communicate more effectively and capitalize on the richness of diversity in their work groups." Joyce Rogers, Director, Global Learning and Development, MasterCard Internationa
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C and the Box: A Paradigm Parable
Frank A. Prince
Pfeiffer & Company, 1993
An Effective 10 Minute Cartoon on Thinking Outside the Box
I often work with people to help them understand what stalled thinking is, and how to overcome it. One of the analogies that the majority of people get is thinking outside the box. I usually connect that thought to the old problem of how you connect the dots with ...
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The Game
Ken Dryden
Pfeiffer & Company, 1999
Wonderfully insightful look at the NHL in the 70's
As a hockey fan growing up in the late '60's and early '70's, Ken Dryden was one of my heroes. The Canadiens seemed to always win the Stanley Cup in those years and Dryden was the goalie to watch in the '70's. The Game chronicles the latter stage of his career and ...
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Improving On-The-Job Training: How to Establish and Operate a Comprehensive Ojt Program (The Jossey-Bass ...
William J. Rothwell, H. C. Kazanas
Pfeiffer & Company, 1994
Finally, a Practical Guide for On the Job Training
I was completing my graduate degree when I started a search for sound practical material related to on the job training. (OJT) Much of what I found was weak, until I came across Dr. Rothwell's book. This is an excellent book for someone responsible for OJT directly or ...
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Positive Management: Assertiveness for Managers
Paddy O'Brien
Pfeiffer & Company, 1993
A hands-on approach demonstrating how assertiveness can help manage high stress or high emotion situations.
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Successful Staffing in a Diverse Workplace (Workplace Diversity Series)
Maureen C. Orey
Pfeiffer & Company, 1999
Build an effective and diverse staff.
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Satisfying Internal Customers First!: A Practical Guide to Improving Internal and External Customer ...
Richard Y. Chang, P. Keith Kelly
Pfeiffer & Company, 1994
External customer satisfaction is key to your organization's success. But just as important are an organization's internal customers and how they work together to produce products and services. Your team must go beyond merely tracking to actually improving customer satisfaction.
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A Handbook of Structured Experiences for Human Relations Training (Handbook of Structured Experiences for ...
J. William Pfeiffer
Pfeiffer & Company, 1981
Handbook of Structured Experiences/Human Relations Training
Quality group exercises that apply to a variety of group sizes, needs and learning experiences. Exercises easily adaptable to various learning outcomes.
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Management and Machiavelli
Antony JAy
Pfeiffer & Company, 1994
Insightful, Pragmatic, and Empowering.
As a middle manager in a small company, I found this to be one of the most helpful works on corporate behavior. Jay pulls analogies from history to illuminate the dynamics present in most all policital systems. I quickly recognized the "yogi's, commissars, and barons" ...
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Group Power 1: A Manager's Guide to Using Task-Force Meetings
William R. Daniels
Pfeiffer & Company, 1986
Group Power1: A Manager's Guide to Using Task-Force Meetings
Long Title, short book! I found this book to be an easy quick read with "real stuff" I was able to use now. I have used the techniques and tools described in the book to get more work done, more effectively from a special team. While the book is not new, Daniels' ...
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Choice Menus Presents: Meal Planning with Recipes for One or Two People
Margaret Howard
Pfeiffer & Company, 2000
The bestselling Choice Menus and More Choice Menus have been successful tools in helping thousands of Canadians manage their diabetes and their weight through proper meal planning. Diabetes educators and nutritionists Marjorie Hollands and Margaret Howard have taken the guesswork out of nutrition for diabetics and their families by creating ...
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The Enneagram Personality Portraits: Improving Problem-Solving Skills (Enneagram Personality Portraits)
Patrick J. Aspell, Dee Dee Aspell
Pfeiffer & Company, 1997
This program translates each style into a mode of thinking so groups and departments can realize the talents at their disposal to accomplish various goals. Using Enneagram personality styles, this program helps people: Recognize their strengths in resolving problems Tailor communication style to be most effective in various situations ...
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The Enneagram Personality Portraits: Enhancing Professional Relationships (Enneagram Personality Portraits)
Patrick J. Aspell, Dee Dee Aspell
Pfeiffer & Company, 1997
A Whole New World of Celebrating Others' Strengths
This book has almost everything you always wanted to know about understanding yourself and others in both the professional arena and in your personal life. There are many books about the Enneagram and many of them have a lot of information to plod through before ...
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Build Your Own Rainbow: A Workbook for Career and Life Management (Pfeiffer Career Series)
Barrie Hopson, Mike Scally
Pfeiffer & Company, 1995
Build your own Rainbow - create your personal future
The book is a personal strategic planning guide complete with a toolbox to help the individual create a desired personal future. Some 40 exercises are contained in the workbook to enable systematic enquiry into current reality for the individual rainbow-builder. Six ...
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